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We guarantee that your CRM framework built with us is intended to strengthen interactive communication with your customers and allow you to adaptively modify your client strategy. This will help maintain a promoting methodology tailored to your client’s changing needs.

Epitomsoft makes the most significant CRM elements work for your business. We offer:
Custom CRM arrangements & modules
Microsoft Dynamics CRM
Full-cycle usage
SalesForce CRM
Coordination and custom add-ons development

Choice Making Support

  • Customer profiles: data collection, aggregation, history tracking
  • Customer segmentation rules automation
  • Reporting tool configuration
  • Cost-of-sale and resource allocation management
  • Market investigation and patterns following
  • Planning and scheduling tools
  • Issue-tracking tools
  • Task management tools
  • Dashboards and scorecards

Customer Communication and Servicing

  • Call center automation
  • Inquiry repositories and processing
  • Customer help desk automation
  • Request handling automation
  • Customer access portal
  • Alerts and notifications automation
  • Integration with customers’ data transfer system and APIs

The Path to Success

profound understanding of our client’s particular business necessities and our technical project skills are a necessity to successfully complete any CRM advancement project. The result is an effective, practical, adaptable, and simple-to-use CRM framework. We hope it allows your organization and customers to profit by successfully associating your business procedures with wise choice-making. You can depend on us to bring your uncertainty about your IT investment to a minimum.

Epitomsoft gives proficient help at all phases of CRM execution:

  • Development from scratch
  • Integration
  • Deployment
  • Existing arrangement update and augmentation
  • Research and consultation
  • Platform customization
  • User training
  • Support and maintenance

Any Questions?