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We guarantee that your CRM framework built with us is intended to strengthen interactive communication with your customers and allow you to adaptively modify your client strategy. This will help maintain a promoting methodology tailored to your client’s changing needs.
Epitomsoft makes the most significant CRM elements work for your business. We offer:
Choice Making Support
- Customer profiles: data collection, aggregation, history tracking
- Customer segmentation rules automation
- Reporting tool configuration
- Cost-of-sale and resource allocation management
- Market investigation and patterns following
- Planning and scheduling tools
- Issue-tracking tools
- Task management tools
- Dashboards and scorecards
Customer Communication and Servicing
- Call center automation
- Inquiry repositories and processing
- Customer help desk automation
- Request handling automation
- Customer access portal
- Alerts and notifications automation
- Integration with customers’ data transfer system and APIs
The Path to Success
A profound understanding of our client’s particular business necessities and our technical project skills are a necessity to successfully complete any CRM advancement project. The result is an effective, practical, adaptable, and simple-to-use CRM framework. We hope it allows your organization and customers to profit by successfully associating your business procedures with wise choice-making. You can depend on us to bring your uncertainty about your IT investment to a minimum.
Epitomsoft gives proficient help at all phases of CRM execution:
- Development from scratch
- Integration
- Deployment
- Existing arrangement update and augmentation
- Research and consultation
- Platform customization
- User training
- Support and maintenance